xcc8 Responsible Gaming — Your Safety Is Our Commitment
xcc8 believes gaming should be a source of fun, not stress or problems. We provide all the tools and support you need to stay protected.
Why Is Responsible Gaming Important?
Enjoy gaming within the right limits, and reach out to us for support if any issues arise.
Our Commitment
xcc8 is committed to creating a safe and trustworthy gaming environment for players in Bangladesh. We believe responsible gaming means not only knowing your own limits, but also not hesitating to seek help when you need it. Deposit limits, self-exclusion, and time-out features are always available on our platform. Gaming is a form of entertainment — we are always here to ensure it never has a negative impact on your family, career, or financial wellbeing.
Our Protection Tools
xcc8 offers these special features to keep you safe.
Deposit Limit
Set a cap on how much you can deposit per day, per week, or per month. Having a limit in place makes it easier to avoid overspending. A 72-hour cooling-off period applies if you request an increase to your limit.
Time-Out
If you feel you need a break, you can temporarily close your account for anywhere between 1 day and 6 weeks. During the time-out period you will not be able to log in or place bets.
Self-Exclusion
If you find it hard to control your gaming, choose long-term self-exclusion. It can be applied for 6 months or permanently. There is no way to reopen your account while an active exclusion is in place.
Reality Check
A reminder appears at set intervals to let you know how long you have been playing and how much you have spent or won in the session. It is an effective way to play with awareness.
Gaming History
View a full record of all your deposits, withdrawals, bets, and winnings. Reviewing your own gaming behaviour is the first step toward responsible gaming.
24/7 Support
If you want to talk about a gaming problem, contact us in Bengali via our 24/7 live chat. Our team will assist you with complete confidentiality.
Core Principles of Responsible Gaming
Responsible gaming at xcc8 means treating gaming as entertainment and never investing more money or time than you can afford.
- Always treat gaming as entertainment — not as a source of income.
- Only play with money you can afford to lose without it affecting your daily life.
- Avoid playing more in an attempt to recover money you have lost.
- Set a budget and a time limit before you play, and stick to them.
- Never game while drinking alcohol or under emotional stress.
- Give more priority to spending time with family and friends and pursuing other hobbies than to gaming.
- Take regular breaks — avoid playing for long stretches without stopping.
⚠️ Warning Signs of a Problem
If you notice the following signs in yourself, use the responsible gaming tools or seek support:
- You keep trying to win back money you have lost through gaming.
- You are lying about your gaming or hiding it from your family.
- You feel restless or irritable when you are not playing.
- You are neglecting daily responsibilities, family, or work.
- You are borrowing money or selling possessions to fund your gaming.
- You cannot stop playing even when you have gone beyond your budget.
How to Set Limits
Log in to your account and easily activate these protection measures.
Set a Deposit Limit
Go to Account Settings, open the "Deposit Limit" section, and set a daily, weekly, or monthly limit. The minimum deposit is ৳200.
Take a Break
Use the "Time-Out" option to pause your account for 1 day, 1 week, or 6 weeks. Access to the account is not possible during this period.
Self-Exclusion
If you have a long-term problem, choose self-exclusion. Disconnect yourself from the platform for 6 months, 1 year, or permanently.
Get Help
Contact our 24/7 live chat in Bengali to use the tools or get advice. We are always ready.
Protecting Minors
xcc8 strictly provides services only to those aged 21 and above. Opening an account or gaming by minors is completely prohibited. Age verification is mandatory at registration, and any account that raises suspicion is subject to investigation.
If there are underage members in your household, keep your device and account details secure. Do not share your password with anyone. Parents and guardians can use parental control software to block children from accessing gaming sites.
- Use a strong password and do not share it with anyone.
- Log out of your account after each use.
- Disable auto-login on your device if other members of your household also use it.
Support and Advice
You do not have to face a gaming problem alone — we and your loved ones are here for you.
📞 Contact Us
If you would like to discuss a gaming problem, reach out to our dedicated responsible gaming team. Our representatives are ready to guide you in the right direction with complete confidentiality.
- 24/7 Live Chat — get instant support in Bengali.
- Email: [email protected] — replies are typically sent the same day.
🤝 The Role of Family and Friends
If you think someone close to you is struggling with a gaming problem, talk to them openly. Never blame them — instead, offer help with empathy and understanding. If needed, contact our live chat for advice.
- Encourage the person in difficulty to seek professional support.
- Help them apply self-exclusion on their account.
Having Trouble? Get Help Today
xcc8's 24/7 support team is always ready. Contact us right now to use the responsible gaming tools or to get advice.